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T/m’s Museum Store supports the museum’s mission to educate, inspire, and delight children and adults through the collection and preservation of toys and miniatures.

T/m is a 501 (c) 3 organization, all store purchases are tax exempt.

Shipping Schedule

We are a small team helping both in-store visitors and online customers. Please allow 3 to 5 business days for online order processing.

Holiday Shipping Information

Shipping delays will occur during the following holidays since no package delivery services will be available. Typically, shipments will resume the normal schedule the day after the holiday. We ship orders in the order they were received.
Labor Day
Thanksgiving Day
Christmas Eve and Christmas Day

Please contact Meg Hauser, Visitor Services Manager hausermm@toyandminiaturemuseum.org if you are in need of expedited shipping so that we can confirm availability.

Returns and Exchanges

We want you to be delighted with your purchase or gift from The National Museum of Toys and Miniatures. If for some reason you are less than completely satisfied, please contact Meg Hauser, Visitor Services Manager hausermm@toyandminiaturemuseum.org

We will gladly accept returns for refund if the item is in like-new condition within 30 days of purchase, with the original receipt or order number. If you would like to exchange an item, we can do that too.